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Privacy Policy

Our company prioritizes the protection of your data. Our goal is to clarify our handling of your personal information. This privacy policy provides an overview of the sensitive data we collect, the reasons for its collection and storage, your options for managing its sharing, and your legal rights concerning your personal sensitive information, including contacts for rights protection.

Under GDPR's “Article 4,” we use the term "Personal Data" in a specific context.

For details on opting out of Web analytics, please refer to the “Objection right” section below:

About Our Company

GOLD-SLOT Free Casino is an entertainment-focused Free casino platform.

Scope of Our Privacy Policy

This Privacy Policy is relevant to all individuals who are members of GOLD-SLOT Free Casino Games, regardless of whether they access our services via desktop or mobile platforms.

Collected Personal Information

When you sign up for an account on our website, we require certain personal information. The types of data we collect include:

  • Account setup information: email address, password;
  • Customization data: chosen avatar, display name;
  • Preferences: options like newsletter subscription;
  • Identification details: date of birth, address, gender;
  • Gaming progress: quest status, in-game currency rate, level;
  • Online activity: patterns like clicks, gameplay frequency, logins;
  • Transaction details: purchases of in-game currency in our shop;
  • Geographical information: language preference, country of origin;
  • Referral data: how you discovered our website, e.g., through blogs or ads.

The reasons for and legal basis of our data processing activities are further explained in the section 'What do we store your data for?'

Handling of Sensitive Data

We consciously avoid collecting sensitive personal information, such as your political opinions, racial or ethnic origins, or health status. It's important to note that we cannot constantly monitor the context of the messages you share on our platform. While we strive to protect the privacy of all communications, we are unable to provide additional security measures for messages containing sensitive content.

Data Collection from Kids

We do not solicit or collect data from children. Therefore, you must be at least 18 years old to play our games.

Purpose of Storing Your Data

We handle your personal information in strict compliance with relevant data protection laws. This means we process user data only with legal permission, such as for the provision of our online services as agreed upon, or as required by law. We ensure user consent where necessary, especially when using data for our legitimate interests like analysis, improving service efficiency, and security, as well as for account registration, marketing, advertising purposes, and collaborating with third-party service providers.

Legal Basis for Data Processing

The processing of your data is founded on several legal bases as outlined in the GDPR:

- Consent (Article 6(1)(a) and Article 7 GDPR) for voluntary data provision;

- Contractual necessity (Article 6(1)(b) GDPR) for service delivery;

- Legal obligations (Article 6(1)(c) GDPR);

- Legitimate interests (Article 6(1)(f) GDPR) for data processing necessary for our operations.

Gameplay Enablement

For effective gameplay, certain details are essential. Registration allows us to distinguish you from other users and track your game progress. We use your login information to access and update your game achievements and settings. Visible elements in the game, like your avatar and display name, enhance the gaming experience and can be changed at your discretion. Additionally, we use your language and country settings for localization purposes, ensuring that services like the in-game shop are tailored to your region.

Handling Payments and Invoices

When you buy in-game currency through our store, the transaction is typically handled by external payment processors. Once a payment is completed, we receive a digital invoice. This invoice is retained for compliance with legal requirements, resolution of potential disputes, and for enhancing our website's functionality, aligning with our legal interest under Article 6.1.f of the GDPR.

These invoices detail your purchase, including the type of item bought, the payment method used, and the total amount paid. We do not store payment details that could be used for future transactions on your behalf, unless we have received explicit permission from you to simplify future payment processes.

Marketing Services

In alignment with our legal interest under Article 6.1.f of the GDPR, we engage in various marketing activities to keep our players informed and engaged.

- Newsletter Subscriptions: We offer our members the option to subscribe to our newsletter. This service is designed to keep you updated on the latest happenings and features within our games.

- Advertising of GOLD-SLOT Products: We also promote other products from GOLD-SLOT Free Casino Games. These advertisements are an integral part of our marketing strategy to introduce our members to a broader range of our offerings.

You have complete control over your subscription preferences. If at any point you wish to unsubscribe from our newsletter or opt out of receiving ads, you can easily do so. This can be done either by clicking the 'unsubscribe' link found in our newsletter emails or by modifying your email preferences in your account settings. This ensures that you receive only the content you are interested in.

Security and Fraud Prevention Measures

Under the legal interest stipulated in Article 6.1.f of the GDPR, we prioritize the security of our website and the prevention of fraudulent activities. To achieve this, we collect and store specific data:

- Device Details and IP Address: When you register and interact with our website, we record information such as your device specifications and IP address. This is crucial for identifying and preventing unauthorized access or fraudulent activities.

- Legal Investigations and Data Protection: Stored IP addresses and device information are essential for conducting legal investigations and addressing data protection abuses.

- Automated Processing: Our network infrastructure automatically processes your IP address data. This system is vital not only for the functionality of our website but also for blocking access from IP addresses associated with known security threats.

Due to the intricate nature of online security and fraud prevention, it's challenging to offer a method to opt out of this data processing without undermining its effectiveness. In certain scenarios, opting out may not be technically feasible, such as the inability to remove an IP address from our network devices once it's recorded.

If you have concerns about this aspect of our data processing and do not agree with these security measures, we respectfully suggest refraining from using our website. This ensures that we maintain the highest standards of security for all our users.

Website optimization and campaign

(Based on legal interest outlined in Article 6.1.f GDPR)

To improve our website and tailor our marketing approaches, we monitor data reflecting your preferences and expectations. This information is pseudonymized and stored separately from your account details. Although it is gathered on a personal basis, access to this data is limited to employees who require it for processing and is presented only in a collective format.

For the purpose of refining our campaigns, we share some of this data with external tracking services by incorporating a tracking pixel on our website.

For additional details on these tracking services and instructions on how to opt out, please refer to the Web and App Analytics section.

Is it mandatory to share your personal information with GOLD-SLOT Free Casino?

We do request certain data from you:

The information necessary to fulfill our contractual obligations and associated services includes:

The information that you voluntarily provide includes personal authentication details (where relevant), access management data, and your preferences regarding opting in or out.

Additionally, data related to your game progress and network activity is collected as you browse our website.

Data that we are lawfully obligated to retain

Information you provide through purchases: Personal payment details in our preferred games.

Data necessary for security purposes

Information you provide by visiting our website: Network data, Device data. We are unable to offer our services without these personal particulars.

Automated determinations

We will not utilize your personal information in any automated decision-making process that could have significant legal or other consequences for you. Any impact on our game platform is confined to automated decisions founded on your personal data. For instance, we may use your purchase data (amount and frequency) to offer you in-game automatic and customizable discounts.

Data retention duration

We retain data for legal purposes as long as permitted by law (up to 10 years).

Data related to legal disputes is retained for as long as legally permissible, typically not exceeding thirty years.

Logs containing network data are regularly purged, with the exact time frame depending on configuration settings (which can prune logs based on size rather than a fixed time period), whether the data was included in a backup snapshot, and whether the logs are part of sets forwarded to a central log repository, which are retained for up to 2 years.

Data storage and sharing

Your personal data within GOLD-SLOT Free Casino

Your personal information is processed only by individuals essential for us to fulfill our legitimate interests or adhere to our legal or contractual obligations.

Consumer's personal information outside of GOLD-SLOT Free Casino

We only share your information in cases where it is legally allowed, such as when it is necessary to enter into agreements with us (Article 6.1.b GDPR) or when there is a legitimate interest (Article 6.1.f GDPR).

We may share your personal sensitive information only if you have provided us with consent in an aggregated or anonymous form (ensuring that the data cannot be linked to other data you may have provided elsewhere) or if you have agreed with providers to handle your data with care.

We share data with providers in the following situations:

  • Distribution and Hosting Providers: These providers do not have direct access to our networks but use network infrastructure, including IP addresses, to convey our assets.
  • Payment Processors: When you make a payment, payment processors provide us with invoice data details necessary for the transaction. We do not handle your payment details directly.
  • Debt Information: In case of payment cancellation, we may share available details with debt collectors so they can contact you on our behalf.
  • Email Marketing Services: We share your display name, email address, location information, and newsletter subscription status with email marketing service providers for sending relevant emails.
  • Single Sign-On Providers: If you use single sign-on services, our access enables you to sign up for our game platform. You can disconnect these services through the provider's documentation.
  • Business Intelligence: We use services to analyze tracking data for business insights.
  • Game Developers: These providers create and maintain our casino games. Limited data such as your IP address, display name, device information, and in-game currency may be shared with them.
  • Crash Reports: Our mobile games allow crash reporting, which includes anonymous data. You can opt out of this in the application settings.
  • CoBrands, Affiliates, and Performance Marketing: We add various trackers to our website for partners and campaigns to assess their efficiency. Refer to the Web and App Analytics section of this Privacy Policy for more details.
  • Address Verification: Before sending prizes to a physical address, we use address verification services to ensure accuracy.
  • Geolocation: We obtain approximate geographical location data from geolocation services for IP addresses, and this data is used exclusively by us without sharing it with providers.
  • Support Ticket System: An external supplier manages our ticketing support system and stores help tickets from official channels.
  • Video Streaming: Video streaming services are used to display advertisements, and they may record your reactions to these videos.

The providers we engage with are either based in the European Union, in countries that the European Union recognizes as having strong data privacy standards, or they are contractually obligated to handle your data with the utmost care. Whenever it's feasible within the system, we take steps to anonymize or pseudonymize your sensitive data.

Under no circumstances do we sell your data to third parties. Your privacy and data security are of utmost importance to us.

Your Rights Regarding Your Personal Information

At GOLD-SLOT, we are headquartered in the European Union and are fully committed to complying with the General Data Protection Regulation (GDPR). This regulation grants you certain inherent rights over your personal data. You have the right to:

  • Lodge a complaint with a supervisory authority (Article 77 GDPR).
  • Request the correction of your personal data (Article 16 GDPR).
  • Demand limitations on the processing of your personal data (Article 18 GDPR).
  • Request access to your personal data (Article 15 GDPR) in a portable format (Article 20 GDPR).
  • Withdraw consent for the processing of your data by us when it is based on legitimate interests (Article 7.3 and Article 21 GDPR).
  • Request the deletion of your personal data (Article 17 GDPR).

You can easily delete your data in your account settings. For any other requests, please contact us via email or by using the help widget on our website ([email protected]). If you choose to contact us through a different means, please be aware that we will need to verify your identity. This is to ensure that your sensitive information remains secure and inaccessible to unauthorized individuals, just as you would expect.

Please note that it may take up to one month to process your request. If there are any delays, we will promptly inform you. You can find additional legal information in Articles 7.3, 15 - 21, and 77 of the GDPR. Your privacy and data protection are our top priorities.

Your Rights Regarding Correction, Access, and Erasure of Personal Data

(Articles 15, 16, 17, and 20 GDPR)

You have the right to request information about whether GOLD-SLOT is processing your personal data, the reasons for such processing, and obtain a copy of your personal sensitive information at any time. You can inquire about the following details:

  • The purposes for which your data is being processed.
  • The types of personal sensitive data being processed.
  • The groups of recipients with whom your data has been shared.
  • The estimated duration of data storage.
  • Your rights regarding this data (correction, limitation, erasure, withdrawal of consent, and the ability to submit a complaint to the supervisory authority).
  • The source of data in cases where we did not obtain it through your direct interactions with us.
  • The nature of any automated decision-making, including profiling, based on this data, and your right to request specific information about the algorithms involved.

If you submit this request electronically, the information will be provided in a commonly used electronic format. In cases of multiple requests, GOLD-SLOT may request a fee to cover administrative costs.

You also have the right to request the correction of any inaccurate personal data. Furthermore, you can ask us to delete your personal data if there are no legitimate reasons for us to retain it (e.g., legal requirements, freedom of expression, public interest, or the need for legal dispute evidence), and one of the following conditions applies:

  • Your sensitive data is no longer necessary for the purposes for which it was collected or processed.
  • You wish to withdraw consent, and there is no other lawful basis for the processing.
  • Your sensitive personal information has been subject to unlawful processing.
  • Your sensitive personal information must be erased to comply with a legal obligation.

When we delete data that we have shared with third parties, we will also contact these third parties to ensure that the same data is erased from their records. After deleting data that we have provided in the course of delivering our services to you, we will make every effort to notify any third-party providers who may have stored this information and forward your erasure request to them. Your data privacy and protection are our utmost concern.

Right to Limit the Processing of Personal Data

(Article 18 GDPR)

You have the right to request the restriction of the processing of your personal data in the following situations:

When you dispute the accuracy of your personal information, and it is necessary to verify its accuracy.

When the processing of your personal data is unlawful, but you oppose the deletion of your data and instead request a restriction on its processing.

When your personal data is no longer needed for its original purposes, but you require it for the establishment, exercise, or defense of legal claims.

Right to Personal Data Portability

(Article 20 GDPR)

You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format. You can also request that we transmit this data directly to another data controller whenever technically feasible.

Right to Revoke Consent

(Article 7.3 and 21 GDPR)

We will only process your personal information with your consent when it is not otherwise required for data processing (see the section "Is the sharing of your personal information with GOLD-SLOT Free Casino required?").

You can withdraw your consent at any time if you have a registered account with us by adjusting the settings associated with your account or deleting your account if you prefer. If you do not have a registered account, please refer to the Web and App Analytics section for opt-out options related to other data collection. Please note that revoking your consent does not affect the legality of processing carried out before the withdrawal.

The Right to Lodge a Complaint with the Supervisory Authority

(Article 77 GDPR)

If you believe that your rights related to your personal data have not been respected despite our efforts to protect your data privacy, you have the right to file a complaint with the national data protection authority in your country.

Opting Out of Data Processing for Direct Marketing

When you create an account with us, you have the option to subscribe to our newsletter. You can unsubscribe from our newsletter at any time by using the "unsubscribe" links provided in your account settings or in the email footers you receive from us.

Web and App Analytics

To enhance our applications and website, resolve issues, refine our platform, and optimize our promotional efforts, we collect pseudonymized data concerning the actions of our members on our website, utilizing various tracking services to aid us in this process (in accordance with Article 6.1.f GDPR).

These services may employ device IDs for mobile devices or cookies for desktop devices to tailor the behavioral data they gather. For example, they may track the percentage of members who accessed our platform with an existing account or provide insights into the average duration of user visits to our site.

The data exchanged may encompass information such as your account registration date, the source of your visit (such as the banner you clicked on or the gaming platforms where you play our games), your device specifications (e.g., model and operating system), your user ID in our games, page history (site ID and timestamp), or payments made to us.

These trackers utilize this data either to create estimated behavioral profiles (enabling them to offer more precise marketing targeting to their service users), facilitate performance marketing by compensating users based on actions rather than impressions, or support our campaigns through registration cases.

Objection Right

If you prefer that your data not be pseudonymized, you can exercise your objection right by visiting the following link: Opt-Out Link

For web users,

to discontinue tracking on endpoints under our control:

Please note that to enable the opt-out process, your browser may need to accept these cookies.

For mobile users,

to stop tracking on endpoints under our control, please refer to the settings within the application itself. We use Firebase Crashlytics, a Google product, to report errors, and you can adjust the settings to opt-out of error reporting functionality.

As we also collaborate with other tracking services used on third-party websites, opting out of trackers on a single website may not have the desired effect. To enhance your ability to opt out of tracking services effectively, this section provides an overview of all the trackers we use and where you can opt out of them.

You can also find opt-out options for specific tracking services at http://youronlinechoices.eu, which offers a centralized option for opting out of various tracking services. This website can assist you in exploring online options for other providers that we may not cover.

Please note that, unless otherwise specified (here or on the opt-out pages of our tracking partners), your browser will need to accept cookies for the opt-out process to function.

Adality

Adality, headquartered in Germany, provides an opt-out choice available at https://adality.de/privacy.html.

AdCell

AdCell, situated in Germany, provides an opt-out option accessible at https://www.adcell.de/datenschutz (in German).

AppsFlyer

AppsFlyer, a US-based company committed to the Privacy Shield Framework, provides an opt-out option at https://www.appsflyer.com/optout.

Crimtan

Crimtan, headquartered in the UK, provides an opt-out option at https://crimtan.com/cookie-opt-out/.

Bing

Bing, operated by Microsoft and headquartered in the US, is committed to the Privacy Shield Framework. You can opt-out by visiting https://account.microsoft.com/privacy/ad-settings/signedout.

Dynamic Yield

Dynamic Yield, a company situated in the United States and compliant with the Privacy Shield Framework, presents an opt-out choice on their privacy policy page within the section titled 'Accessing and Modifying Information and Communication Preferences'.

Facebook Analytics

Facebook Analytics, headquartered in the United States and dedicated to the Privacy Shield Framework, provides options to opt-out on their help page.

Google

Google, headquartered in the United States, is committed to the Privacy Shield Framework.

Google Ads (a/k/a Google Remarketing) and AdMob

You can find options to opt out of Google AdMob and Google Ads by visiting https://adssettings.google.com/authenticated.

Google Analytics

Instructions for opting out of Google Analytics can be found at https://tools.google.com/dlpage/gaoptout. When your data is sent to Google Analytics, your IP address will be masked to protect your privacy. For more detailed information, please refer to the link https://www.google.com/analytics/terms/.

HasOffers

HasOffers, operated by TUNE and based in the US, is committed to the Privacy Shield Framework. You can find opt-out instructions on their website at https://optoutmobile.com/.

Flashtalking

Flashtalking, based in the US and committed to the standards imposed by the GDPR, provides an opt-out option for interest-based advertising. You can find this opt-out option on their website at http://www.flashtalking.com/privacypolicy/ in the section labeled 'Opting out of Interest-Based Advertising'.

InfoOnline

InfoOnline, based in Germany, provides an opt-out option on their website at https://optout.ioam.de/optout.php (in German).

ÖWA

ÖWA, based in Austria, provides an opt-out option on their website at https://optout-at.iocnt.net/ (in German).

Voluum

Voluum, which operates in Poland under the management of Codewise, provides opt-out instructions on their website at https://voluum.com/end-user-privacy-policy/ (under the "Opt-out" section).

Outbrain

Outbrain, which has branches in both the US and the UK and has GDPR contract articles between them, provides an opt-out option on their website at https://www.outbrain.com/legal/privacy#advertising_behavioral_targeting.

Plista

Plista, a company based in Germany, provides instructions for opting out on their website at https://www.plista.com/about/opt-out/ in the section labeled 'Set opt-out'.

Simplaex

Simplaex, a Germany-based company, offers a direct opt-out link on their website at https://tracker.simplaex.net/v1/opt-out.

Seznam.cz

Seznam.cz, located in the Czech Republic, provides opt-out instructions on their website at http://www.imedia.cz/ (Czech).

The Trade Desk

The Trade Desk, headquartered in the US and committed to the Privacy Shield Framework, offers an opt-out option on their website at http://www.adsrvr.org/opt-out.html.

Taboola

Taboola, a US-based company committed to the principles of the European Interactive Digital Advertising Alliance, provides instructions on how to opt out on their website at https://www.taboola.com/privacy-policy#optout.

United Internet

United Internet, a Germany-based company, provides opt-out instructions on their website at https://www.united-internet-media.de/de/services/optin-optout/ in the "Cookie-Verwaltung" (Cookie management) section, although the instructions are in German.

TradeLab

TradeLab, a France-based company, offers opt-out instructions on their website at http://tradelab.com/en/privacy/ in the section titled "Should You No Longer Want To See These Personalized Ads.

Security

We employ a robust SSL (Secure Socket Layer) encryption method to ensure the secure transmission of our website when you visit it. This encryption is performed at the highest level supported by your web browser. You can easily identify when a page on our website is transmitted in encrypted form by observing the closed padlock symbol in the status bar of your browser.

In addition to encryption, we implement a range of organizational and technological measures to safeguard your data from potential threats. These measures are designed to prevent data damage, both partial and complete, as well as protect against intentional or accidental manipulation and unauthorized access by third parties. We continuously enhance our security systems to stay current with evolving technological advancements and preferences. Your data security is of paramount importance to us.

Additional information

If you have any inquiries or concerns regarding our "Privacy Policy," please don't hesitate to reach out to us at:

[email protected]